- Requested
- Photo received
- Refunded
- Claimed from supplier
- Reason
- Split open on day one
- Refund
- £12.99 to Mia C. on Shopify
- Supplier claim
- £8.60 from Hound & Moggy Pet Wholesale (product and postage)
- Where it is
- Claim raised by Returns Desk
- Sale on Shopify
- £12.99
- Shopify fee · 2% + 25p, example rate
- −£0.51
- Product cost · 1 × £5.65 booked with Hound & Moggy Pet Wholesale
- −£5.65
- Postage · Hound & Moggy pick, pack and post
- −£2.95
- Refunded to Mia C.
- ProfitAfter every cost
- £3.8830% margin
Mia C. in London bought Tennis Ball Dog Toy. Shopify order #3893.
One stock figure, so Tennis Ball Dog Toy went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.
Routed in 3 seconds. Picked because it has the item in stock, at the best price, with the quickest dispatch.
Hound & Moggy Pet Wholesale accepted the order and started picking it.
Tracking number H0WA427042560690.
Shopify marked the order fulfilled and emailed the customer the tracking link.
Evri confirmed delivery.
- Placed on ShopifyFri 16 Oct8:54:27pm
Mia C. in London bought Tennis Ball Dog Toy. Shopify order #3893.
- Stock reserved on all 4 channels8:54:29pm
One stock figure, so Tennis Ball Dog Toy went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.
- Sent to Hound & Moggy Pet Wholesale8:54:32pm
Routed in 3 seconds. Picked because it has the item in stock, at the best price, with the quickest dispatch.
In stock£5.65 a unitDispatches in about 24 hours2pm cut-off92.3% on time - Supplier confirmedSat 17 Oct8:00am
Hound & Moggy Pet Wholesale accepted the order and started picking it.
- Dispatched with Evri Tracked8:56am
Tracking number H0WA427042560690.
- Tracking sent to Shopify and the customer8:58am
Shopify marked the order fulfilled and emailed the customer the tracking link.
- Delivered to LondonToday10:37am
Evri confirmed delivery.
- Order
- 40793
- Channel
- Shopify
- Channel ref
- #3893
- Placed
- Fri 16 Oct, 20:54
- Customer
- Mia C. C1607
- Ship to
- London (full address held by Shopify)
- Product
- Tennis Ball Dog Toy P02
- Quantity
- 1
- Shipped by
- Hound & Moggy Pet Wholesale, Bristol
- Courier
- Evri Tracked
- Tracking
- H0WA427042560690
- Routed in
- 3 seconds after the sale
- Fee rule
- 2% + 25p on Shopify (example rate)
Mia C. had not ordered before on any of your four channels.
- Cut-off
- 2pm
- Dispatch
- about 24 hours
- On time
- 92.3%, last 30 days
- Unit price
- £5.65 + £2.95 post
- Cut-off
- 2pm
- Dispatch
- about 22 hours
- Unit price
- £5.45 + £2.95 post
- Moved from
- Hound & Moggy Pet Wholesale
Sent to Shopify and the customer at 8:58am on Sat 17 Oct.
