- Requested
- Photo received
- Refunded
- Claimed from supplier
- Reason
- Item not as described
- Refund
- £20.99 to Mia E. on Amazon
- Supplier claim
- £12.30 from Glow Lane Beauty Supply (product and postage)
- Where it is
- Customer says the handles do not match the photos
- Item not as describedNeeds youSystem · today 10:38am · 2 messages
Returns Desk logged a return: item not as described
Amazon expects a reply to buyer messages within 24 hours. A quick refund is the safe call here. Returns Desk claims £12.30 back from Glow Lane Beauty Supply if you approve.Open in inbox
- Sale on Amazon
- £20.99
- Amazon fee · 15%, example rate
- −£3.15
- Product cost · 1 × £9.35 booked with Glow Lane Beauty Supply
- −£9.35
- Postage · Glow Lane pick, pack and post
- −£2.95
- Refunded to Mia E.
- ProfitAfter every cost
- £5.5426% margin
Mia E. in London bought Makeup Brush Set. Amazon order 206-7841684-8897425.
One stock figure, so Makeup Brush Set went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.
Routed in 5 seconds. Picked because it has the item in stock, at the best price, with the quickest dispatch.
Glow Lane Beauty Supply accepted the order and started picking it.
Tracking number WW813038965GB.
Shipment confirmed on Amazon with the tracking number. Amazon lets the buyer know.
Royal Mail confirmed delivery.
- Placed on AmazonFri 16 Oct11:06:05am
Mia E. in London bought Makeup Brush Set. Amazon order 206-7841684-8897425.
- Stock reserved on all 4 channels11:06:07am
One stock figure, so Makeup Brush Set went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.
- Sent to Glow Lane Beauty Supply11:06:12am
Routed in 5 seconds. Picked because it has the item in stock, at the best price, with the quickest dispatch.
233 in stock£9.35 a unitDispatches in about 22 hours1pm cut-off94.6% on time - Supplier confirmed11:26am
Glow Lane Beauty Supply accepted the order and started picking it.
- Dispatched with Royal Mail Tracked 482:00pm
Tracking number WW813038965GB.
- Tracking sent to Amazon and the customer2:02pm
Shipment confirmed on Amazon with the tracking number. Amazon lets the buyer know.
- Delivered to LondonYesterday3:25pm
Royal Mail confirmed delivery.
- Order
- 40751
- Channel
- Amazon
- Channel ref
- 206-7841684-8897425
- Placed
- Fri 16 Oct, 11:06
- Customer
- Mia E. C1580
- Ship to
- London (full address held by Amazon)
- Product
- Makeup Brush Set B03
- Quantity
- 1
- Shipped by
- Glow Lane Beauty Supply, Leeds
- Courier
- Royal Mail Tracked 48
- Tracking
- WW813038965GB
- Routed in
- 5 seconds after the sale
- Fee rule
- 15% on Amazon (example rate)
- Cut-off
- 1pm
- Dispatch
- about 22 hours
- On time
- 94.6%, last 30 days
- Unit price
- £9.35 + £2.95 post
Sent to Amazon and the customer at 2:02pm on Fri 16 Oct.
