- Requested
- Photo received
- Refunded
- Claimed from supplier
- Reason
- Changed mind, returned unworn
- Refund
- £19.99 to Ava K. on Shopify
- Supplier claim
- None, a change of mind is not the supplier's fault
- Where it is
- Change of mind, so no supplier claim
- Sale on Shopify
- £19.99
- Shopify fee · 2% + 25p, example rate
- −£0.65
- Product cost · 1 × £6.60 bulk price from Brightwell Home Supply
- −£6.60
- Postage · your Royal Mail Tracked 48 label and packaging
- −£2.60
- Refunded to Ava K.
- ProfitAfter every cost
- £10.1451% margin
Ava K. in Birmingham bought Sunglasses. Shopify order #3847.
One stock figure, so Sunglasses went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.
A stockroom item, so it ships from you, not a supplier. 1 to pick from bin R3-01.
Bin and item scanned on the pick list, 1 unit.
Royal Mail Tracked 48 label printed with the packing slip. Tracking WN170036600GB.
Handed over at the 4pm collection.
Shopify marked the order fulfilled and emailed the customer the tracking link.
Royal Mail confirmed delivery.
- Placed on ShopifyFri 16 Oct10:17:24am
Ava K. in Birmingham bought Sunglasses. Shopify order #3847.
- Stock reserved on all 4 channels10:17:26am
One stock figure, so Sunglasses went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.
- Added to the pick list10:17:28am
A stockroom item, so it ships from you, not a supplier. 1 to pick from bin R3-01.
Bin R3-01Pick run 11:00amRoyal Mail Tracked 48Collection 4pm - Picked from bin R3-0111:21am
Bin and item scanned on the pick list, 1 unit.
- Packed and labelled11:27am
Royal Mail Tracked 48 label printed with the packing slip. Tracking WN170036600GB.
- Collected by Royal Mail4:00pm
Handed over at the 4pm collection.
- Tracking sent to Shopify and the customer4:02pm
Shopify marked the order fulfilled and emailed the customer the tracking link.
- Delivered to BirminghamYesterday4:23pm
Royal Mail confirmed delivery.
- Order
- 40747
- Channel
- Shopify
- Channel ref
- #3847
- Placed
- Fri 16 Oct, 10:17
- Customer
- Ava K. C1576
- Ship to
- Birmingham (full address held by Shopify)
- Product
- Sunglasses A01
- Quantity
- 1
- Shipped by
- Your stockroom, bin R3-01
- Courier
- Royal Mail Tracked 48
- Tracking
- WN170036600GB
- Pick list
- Added at 10:17am, bin R3-01
- Fee rule
- 2% + 25p on Shopify (example rate)
Ava K. first bought from you in Sep 2026. This is their only order in the last 15 days.
- On the shelf
- 46 of 46 on hand
- Reserved
- 2 for today's orders
- Available
- 44 · eBay and TikTok Shop show 1 less (43)
- Reorder at
- 50, 120 at a time
Sent to Shopify and the customer at 4:02pm on Fri 16 Oct.
