- Requested
- Photo received
- Refunded
- Claimed from supplier
- Reason
- Arrived chipped on the rim
- Refund
- £16.99 to Alfie K. on eBay
- Supplier claim
- £9.95 from Brightwell Home Supply (product and postage)
- Where it is
- Draft asking for a photo is in your inbox
- Arrived chippedReply drafted, waiting for youSystem · Sat 17 Oct 3:21pm · 2 messages
Returns Desk started a return
A reply is drafted in your inbox.Open in inbox
- Sale on eBay
- £16.99
- eBay fee · 12.8% + 30p, example rate
- −£2.47
- Product cost · 1 × £6.50 booked with Brightwell Home Supply
- −£6.50
- Postage · Brightwell pick, pack and post
- −£3.45
- Refunded to Alfie K.
- ProfitAfter every cost
- £4.5727% margin
Alfie K. in Aberdeen bought Stoneware Mug. eBay order 51-78553-33338.
One stock figure, so Stoneware Mug went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.
Routed in 5 seconds. Picked because it has the item in stock, at the best price, with the quickest dispatch.
Brightwell Home Supply accepted the order and started picking it.
Tracking number BP850914339GB.
Marked as dispatched on eBay with the tracking number. eBay lets the buyer know.
Royal Mail confirmed delivery.
- Placed on eBayThu 15 Oct1:35:37am
Alfie K. in Aberdeen bought Stoneware Mug. eBay order 51-78553-33338.
- Stock reserved on all 4 channels1:35:39am
One stock figure, so Stoneware Mug went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.
- Sent to Brightwell Home Supply1:35:44am
Routed in 5 seconds. Picked because it has the item in stock, at the best price, with the quickest dispatch.
322 in stock£6.50 a unitDispatches in about 19 hours2pm cut-off97.4% on time - Supplier confirmed8:15am
Brightwell Home Supply accepted the order and started picking it.
- Dispatched with Royal Mail Tracked 4810:00am
Tracking number BP850914339GB.
- Tracking sent to eBay and the customer10:03am
Marked as dispatched on eBay with the tracking number. eBay lets the buyer know.
- Delivered to AberdeenSat 17 Oct2:59pm
Royal Mail confirmed delivery.
- Order
- 40657
- Channel
- eBay
- Channel ref
- 51-78553-33338
- Placed
- Thu 15 Oct, 01:35
- Customer
- Alfie K. C1509
- Ship to
- Aberdeen (full address held by eBay)
- Product
- Stoneware Mug H02
- Quantity
- 1
- Shipped by
- Brightwell Home Supply, Leicester
- Courier
- Royal Mail Tracked 48
- Tracking
- BP850914339GB
- Routed in
- 5 seconds after the sale
- Fee rule
- 12.8% + 30p on eBay (example rate)
Alfie K. had not ordered before on any of your four channels.
- Cut-off
- 2pm
- Dispatch
- about 19 hours
- On time
- 97.4%, last 30 days
- Unit price
- £6.50 + £3.45 post
Sent to eBay and the customer at 10:03am on Thu 15 Oct.
