Order 40614

1. Placed on TikTok Shop

   Wed 14 Oct3:24:34pm

   Ben B. in Edinburgh bought Stoneware Mug. TikTok Shop order 576023973051596697.

2. Stock reserved on all 4 channels

   3:24:36pm

   One stock figure, so Stoneware Mug went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.

3. Sent to Brightwell Home Supply

   3:24:42pm

   Routed in 6 seconds. Picked because it has the item in stock, at the best price, with the quickest dispatch.

   322 in stock£6.50 a unitDispatches in about 19 hours2pm cut-off97.4% on time
4. Supplier confirmed

   3:52pm

   Brightwell Home Supply accepted the order and started picking it.

5. Dispatched with Royal Mail Tracked 48

   Thu 15 Oct10:10am

   Tracking number EK319244249GB.

6. Tracking sent to TikTok Shop and the customer

   10:11am

   Tracking uploaded to TikTok Shop. The customer sees it in the app.

7. Delivered to Edinburgh

   Sat 17 Oct2:15pm

   Royal Mail confirmed delivery.

Order

40614

Channel

TikTok Shop

Channel ref

576023973051596697

Placed

Wed 14 Oct, 15:24

Customer

Ben B. C1474

Ship to

Edinburgh (full address held by TikTok Shop)

Product

Stoneware Mug H02

Quantity

1

Shipped by

Brightwell Home Supply, Leicester

Courier

Royal Mail Tracked 48

Tracking

EK319244249GB

Routed in

6 seconds after the sale

Fee rule

9% on TikTok Shop (example rate)

Brightwell Home SupplyLeicester · Stock file every 15 minutes

Cut-off

2pm

Dispatch

about 19 hours

On time

97.4%, last 30 days

Unit price

£6.50 + £3.45 post

Royal Mail Tracked 48

Delivered on Sat 17 Oct at 2:15pm

Sent to TikTok Shop and the customer at 10:11am on Thu 15 Oct.