Order 40517

1. Placed on TikTok Shop

   Mon 12 Oct10:03:42pm

   Niamh R. in London bought Desk Lamp. TikTok Shop order 574874971512928217.

2. Stock reserved on all 4 channels

   10:03:44pm

   One stock figure, so Desk Lamp went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.

3. Sent to Brightwell Home Supply

   10:03:50pm

   Routed in 6 seconds. Picked because it has the item in stock, at the best price, with the quickest dispatch.

   74 in stock£17.65 a unitDispatches in about 19 hours2pm cut-off97.4% on time
4. Supplier confirmed

   Tue 13 Oct7:47am

   Brightwell Home Supply accepted the order and started picking it.

5. Dispatched with Royal Mail Tracked 48

   10:41am

   Tracking number CF349028228GB.

6. Tracking sent to TikTok Shop and the customer

   10:44am

   Tracking uploaded to TikTok Shop. The customer sees it in the app.

7. Delivered to London

   Thu 15 Oct10:34am

   Royal Mail confirmed delivery.

Order

40517

Channel

TikTok Shop

Channel ref

574874971512928217

Placed

Mon 12 Oct, 22:03

Customer

Niamh R. C1398

Ship to

London (full address held by TikTok Shop)

Product

Desk Lamp H03

Quantity

1

Shipped by

Brightwell Home Supply, Leicester

Courier

Royal Mail Tracked 48

Tracking

CF349028228GB

Routed in

6 seconds after the sale

Fee rule

9% on TikTok Shop (example rate)

Brightwell Home SupplyLeicester · Stock file every 15 minutes

Cut-off

2pm

Dispatch

about 19 hours

On time

97.4%, last 30 days

Unit price

£17.65 + £4.95 post

Royal Mail Tracked 48

Delivered on Thu 15 Oct at 10:34am

Sent to TikTok Shop and the customer at 10:44am on Tue 13 Oct.