Order 40202

1. Placed on TikTok Shop

   Thu 8 Oct6:56:30pm

   Liam M. in Brighton bought Stoneware Mug. TikTok Shop order 576400070304435766.

2. Stock reserved on all 4 channels

   6:56:32pm

   One stock figure, so Stoneware Mug went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.

3. Sent to Brightwell Home Supply

   6:56:36pm

   Routed in 4 seconds. Picked because it has the item in stock, at the best price, with the quickest dispatch.

   322 in stock£6.50 a unitDispatches in about 19 hours2pm cut-off97.4% on time
4. Supplier confirmed

   Fri 9 Oct8:09am

   Brightwell Home Supply accepted the order and started picking it.

5. Dispatched with Royal Mail Tracked 48

   11:12am

   Tracking number TB018034697GB.

6. Tracking sent to TikTok Shop and the customer

   11:15am

   Tracking uploaded to TikTok Shop. The customer sees it in the app.

7. Delivered to Brighton

   Sun 11 Oct11:56am

   Royal Mail confirmed delivery.

Order

40202

Channel

TikTok Shop

Channel ref

576400070304435766

Placed

Thu 8 Oct, 18:56

Customer

Liam M. C1165

Ship to

Brighton (full address held by TikTok Shop)

Product

Stoneware Mug H02

Quantity

1

Shipped by

Brightwell Home Supply, Leicester

Courier

Royal Mail Tracked 48

Tracking

TB018034697GB

Routed in

4 seconds after the sale

Fee rule

9% on TikTok Shop (example rate)

Brightwell Home SupplyLeicester · Stock file every 15 minutes

Cut-off

2pm

Dispatch

about 19 hours

On time

97.4%, last 30 days

Unit price

£6.50 + £3.45 post

Royal Mail Tracked 48

Delivered on Sun 11 Oct at 11:56am

Sent to TikTok Shop and the customer at 11:15am on Fri 9 Oct.