Order 40117

1. Placed on TikTok Shop

   Wed 7 Oct9:34:31am

   Charlie A. in Norwich bought Potted Plant. TikTok Shop order 579086718681945029.

2. Stock reserved on all 4 channels

   9:34:33am

   One stock figure, so Potted Plant went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.

3. Sent to Brightwell Home Supply

   9:34:40am

   Routed in 7 seconds. Picked because it has the item in stock, at the best price, with the quickest dispatch.

   118 in stock£9.10 a unitDispatches in about 19 hours2pm cut-off97.4% on time
4. Supplier confirmed

   10:03am

   Brightwell Home Supply accepted the order and started picking it.

5. Dispatched with Royal Mail Tracked 48

   11:41am

   Tracking number MA206259946GB.

6. Tracking sent to TikTok Shop and the customer

   11:44am

   Tracking uploaded to TikTok Shop. The customer sees it in the app.

7. Delivered to Norwich

   Fri 9 Oct11:17am

   Royal Mail confirmed delivery.

Order

40117

Channel

TikTok Shop

Channel ref

579086718681945029

Placed

Wed 7 Oct, 09:34

Customer

Charlie A. C1098

Ship to

Norwich (full address held by TikTok Shop)

Product

Potted Plant H04

Quantity

1

Shipped by

Brightwell Home Supply, Leicester

Courier

Royal Mail Tracked 48

Tracking

MA206259946GB

Routed in

7 seconds after the sale

Fee rule

9% on TikTok Shop (example rate)

Brightwell Home SupplyLeicester · Stock file every 15 minutes

Cut-off

2pm

Dispatch

about 19 hours

On time

97.4%, last 30 days

Unit price

£9.10 + £3.95 post

Royal Mail Tracked 48

Delivered on Fri 9 Oct at 11:17am

Sent to TikTok Shop and the customer at 11:44am on Wed 7 Oct.