Order 40038

1. Placed on TikTok Shop

   Mon 5 Oct7:33:39pm

   Sofia E. in Glasgow bought Stoneware Mug. TikTok Shop order 576393103387478360.

2. Stock reserved on all 4 channels

   7:33:41pm

   One stock figure, so Stoneware Mug went down by 1 on TikTok Shop, Shopify, eBay and Amazon at once.

3. Sent to Brightwell Home Supply

   7:33:45pm

   Routed in 4 seconds. Picked because it has the item in stock, at the best price, with the quickest dispatch.

   322 in stock£6.50 a unitDispatches in about 19 hours2pm cut-off97.4% on time
4. Supplier confirmed

   Tue 6 Oct7:51am

   Brightwell Home Supply accepted the order and started picking it.

5. Dispatched with Royal Mail Tracked 48

   9:05am

   Tracking number CJ207030504GB.

6. Tracking sent to TikTok Shop and the customer

   9:07am

   Tracking uploaded to TikTok Shop. The customer sees it in the app.

7. Delivered to Glasgow

   Thu 8 Oct9:39am

   Royal Mail confirmed delivery.

Order

40038

Channel

TikTok Shop

Channel ref

576393103387478360

Placed

Mon 5 Oct, 19:33

Customer

Sofia E. C1039

Ship to

Glasgow (full address held by TikTok Shop)

Product

Stoneware Mug H02

Quantity

1

Shipped by

Brightwell Home Supply, Leicester

Courier

Royal Mail Tracked 48

Tracking

CJ207030504GB

Routed in

4 seconds after the sale

Fee rule

9% on TikTok Shop (example rate)

Brightwell Home SupplyLeicester · Stock file every 15 minutes

Cut-off

2pm

Dispatch

about 19 hours

On time

97.4%, last 30 days

Unit price

£6.50 + £3.45 post

Royal Mail Tracked 48

Delivered on Thu 8 Oct at 9:39am

Sent to TikTok Shop and the customer at 9:07am on Tue 6 Oct.