Just opened my parcel and the serum has leaked all over the box. Bottle is half empty.
Oscar · Today 11:30
Returns Desk started a return and asked for a photo · Today 11:31
Hi Oscar, sorry about that. We have started a return for you. Could you reply with a photo of the bottle and the box? We will sort it out as soon as we have it.
Returns Desk · Today 11:31
Here you goAttached: Photo of the bottle and box
Oscar · Today 11:46
Draft waiting in the inbox
Hi Oscar, thanks for the photo, and sorry again. We have refunded the full £18.99 to your original payment method on TikTok Shop. There is no need to send the bottle back, please just recycle it.
